Bidwells Reviews

The sale of our property was very complicated due to Deeds of Variation to change our lease and having to deal with our Estate Management Company, their solicitors, plus Landlord solicitors and finally, our buyers solicitors. Time taken to reach decisions was,
to put it politely, a painful and long drawn out procedure...10 months to be precise.
We were extremely fortunate to have Ollie Rivers from Bidwells to negotiate us through the minefield. Without his help and enormous input we are convinced that our sale would have failed. We have bought and sold a number of houses in the 40 years and without doubt, Ollie has been the best agent we have ever dealt with, very highly recommended along with his colleagues at Bidwells.

Date of experience: 10 April 2024

Ollie Rivers acted on our behalf throughout the long process to sell our home. He was always prompt to respond in any communication about the sale, providing sound professional advice and reassurance when required. He was very supportive throughout and his expertise successfully brought the sale to its completion.
My family and I are enormously grateful to him for his positive approach, dedication and commitment during a very challenging time.

Date of experience: 04 April 2024

One of the worst estate agents around Cambridge.We try to rent commercial property second time with them.First time they wrote us "this place not for use a cafe" but after a month some one open a cafe in a same place. Second time we show interest for another place and they keep us more than a month and at the end they wrote us "this place now under offer".Never work again with Bidwells.

Date of experience: 08 April 2024

I asked six estate agents on Thursday / Friday for Saturday viewings of properties on sale. Three didn’t respond. Two responded but couldn’t offer any viewings. Bidwells arranged 4 viewings at short notice. These were conducted by experienced and helpful staff, who highlighted the good points of the properties. Not surprisingly, 2 of these 4 properties went under offer on Monday. It seems to me that Bidwells does the best for its sellers by being responsive to the needs of the buyers. Other things being equal, e.g. fees, it is the agent that I would use if I were to sell a property in Cambridge.

Date of experience: 03 February 2024

Delighted with whole process of buying a house through Bidwells. They kept in touch throughout and were friendly and professional. Loving our new house!

Date of experience: 01 March 2024

James at Bidwell was super helpful and quick when we were urgently searching for a rental property to move into. It was so refreshing to work with someone who kept their word and delivered what they said they would! Thank you :)

Date of experience: 06 February 2024

Ollie at Bidwells was fantastic. I have met and have spoken with several staff members at Bidwells, both in the sales and rental sectors of the company. They have all been knowledgeable, friendly, fast, efficient and take that extra time to explain things, meet with you, or help you with something if you are unsure. I am very impressed and would not hesitate to recommend both Ollie and his colleagues. Thank you.

Date of experience: 05 January 2024

We were more than pleased with the way Bidwells managed our recent sale.Ollie Rivers, the agent with whom we dealt was professional, knowledgeable, open & honest, and nice to deal with! Most importantly, his advice was spot on, and he was able to chase up our queries with respect to the purchaser’s position, intentions and willingness to proceed much more promptly than our solicitor.
Our sale went through in (what we now know) is record time.

Date of experience: 04 August 2023

I recently completed both a sale and a purchase through Bidwells Cambridge. After a bad experience with a local competitor I was hesitant about dealing with estate agents in general, but I couldn't have had a better service from Bidwells. The property market in Cambridgeshire is fraught, but Bidwells really looked after us and were genuinely interested finding us a solution.

Our sale:
We saw a house we really wanted to move into but our property wasn't up for sale, so we needed to move quickly. Bidwells were straightforward from the beginning. Their valuation of our flat was sensible and realistic and resulted in us getting an offer in ten days despite neighbouring properties struggling. Their local market knowledge was spot on and when the transaction hit some obstacles, the team were so professional in helping keep it alive. I'm particularly grateful to Jess Arnold for her patience and responsiveness. Thanks also to Amy Farmer and Izzy.

Our purchase:
Viewing the house was straightforward, we weren't bunched in with others for pressure. We felt our chances of securing the house were slim so wrote a letter to our seller which Bidwells kindly passed along. No games or using us as leverage. Excellent communication with our solicitor. Thank you!

Date of experience: 15 February 2024

We recently bought a new build and the developer was using Bidwells as their estate agents. We had a bumpy road with the purchase as two buyers for our old house dropped out. Andy and Frances were so good at supporting us through this and once we got our third buyer they helped us push our solicitors (and asked them the right questions too) in order for our completion before our mortgage offer expired. We wouldn't be in our beautiful new home without them! The service they provided was amazing.

Date of experience: 18 July 2023

We recently moved to a new build where Rebecca at Bidwells was acting for our purchase. Throughout a very stressful and protracted process caused by issues with the chain below us, she was always there with advice and support, and was instrumental in keeping the chain together and getting us all to exchange and completion. If it wasn't for her, we really don't think we would have managed to secure our lovely new home.

Date of experience: 14 December 2023

Bought my new-build through Bidwells. Very easy to get hold of the staff when needed. Good effective communication in general. Felt supported throughout the purchase process. Kept up to date with the build progress.

The developers Brampton Valley Homes were also very helpful. Again, easy to contact via phone & email. The site manager took note of my preferences and acted on them. The development is still unfinished but have not had any trouble with the ongoing building work/traffic/noise.

Overall very happy with my new house!

Date of experience: 31 October 2022

I telephoned the Norwich office, several times in one day, for help and advice. The lady who answered the phone was extremely helpful, putting me through several times, to another lady, who could deal with my query, who also helpfully answered all my questions each time I called.
Both of these young ladies, were very professional, very helpful, polite and caring and extremely kind.
I can’t praise them both enough for helping me and my family.
Would highly recommend the Norwich Branch.

Date of experience: 25 July 2023

Just completed on a new build house through Bidwells and cannot recommend them highly enough, especially Rebecca Wilson. Her focus and attention to detail was second to none, and nothing was too much trouble.

I have no hesitation in recommending Bidwells and would happily deal with them again.

Date of experience: 31 October 2023

I have been a tenant of Bidwells’s property management for 3 years. I have always found Ellie to be very gentle and kind. Whenever issues regarding the property were raised, she quickly addressed and resolved them. She always maintained a balance between us and the landlord. Her professionalism was outstanding. I would like to express my sincere gratitude to Ellie.

Date of experience: 16 June 2023

I have just finished the process of starting a flat rental through Bidwells, and have been extremely impressed by Jake Jackson's performance, who led the process from Bidwells' side. Jake was polite, helpful and efficient, and we were able to go from flat viewing to signing contracts in 5 days. The Goodlord platform that Bidwells uses for background checks etc is also very user friendly and efficient.

Date of experience: 21 November 2023

We worked with the Cambridge Bidwells team and they are completely fantastic and professional right from the initial call to understand our requirements, showing us properties matching those and the post processing after we selected one. They never fail to keep you updated of the progress, the actions you need to take and are always 1 phone call/email away if you need any assistance.
We will always be working with them for any our property requirements. Thanks Irene, Tanya, Niki, Mel, Brendon and all the rest of the team.
Warm Regards,
S R

Date of experience: 13 April 2022

Excellent service from a professional team. A big thank you to Frances McDermott at the Cambridge office for all her hard work in helping us secure the purchase of our new build home. Quick to respond to our questions, and always willing to help. I would have no hesitation in recommending Frances and Bidwells.

Date of experience: 18 October 2023

If I need a person who can help me to find a dream house, I would highly recommend Ollie Rivers. Ollie and his team have helped us to find a great place to move to. He gets on with things so fast that we thought he never has a rest. A very hard working person, knowledgeable, helpful, and can communicate with people from all walks of life. His unique work ethic makes him stand out from others. Truly amazing.

Date of experience: 28 September 2023

I would highly recommend Bidwells. Bought an apartment through Bidwells recently, amazed by the professional service and proactiveness from the team. Well done and good job.

Date of experience: 23 January 2024