FAQs
Do I have to pay a reservation fee and is it refundable?
At step 2 when your provisional reservation is taken on the plot you want to buy Matthew Homes will take a £500.00 reservation fee which is fully refundable throughout the transaction.
Can we choose the estate agents?
If you have a preferred local agent then please let your Sales Consultant know.
If we get any offers on our home will we be able to choose which offer is accepted?
The agents will be asked to inform Matthew Homes of any offers made on your home so that we can qualify any interested parties. We do this mainly to reduce the risks of a chain collapsing and to ensure the buyers can exchange and complete in line with the timeframe of your new home purchase.
Can we pull out at any time?
Yes. You can withdraw from our Assisted Move scheme at any time and your provisional reservation fee is fully refundable. If you have found a buyer under the Assisted move scheme but decide you no longer wish to procced on a Matthew Home at White House Park for any reason but you keep the buyer in place then you will be liable for any associated agents fees.