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      Renting/ Living in rented property

      Living in rented property

      Many of our properties are fully managed, meaning we take care of the whole process, from getting you settled-in to arranging maintenance when needed. Our Lettings team are only too happy to help you feel at home.

      FAQ's

      Will I be charged for late payment of rent?

      Late rent payment charges will be levied at 3% above the Bank of England base rate and shall become chargeable after 14 days arrears. 

      Who is responsible for utilities?

      Tenants are responsible for paying utility bills and council tax for the duration of their contractual tenancy agreement. 

      Who will check the gas and other utilities?

      Qualified gas safe registered engineers will carry out gas safety checks annually and you will be provided with a copy of the CP12 certificate confirming these checks. You will also be provided with an EICR electrical safety certificate which has been carried out by a qualified NICEIC registered electrician. Any portable appliances will be checked too. 

      Will I receive an energy rating certificate?

      You will receive an Energy Performance certificate which measures the energy efficiency of a property on a scale of A-G. Energy Performance Certificates were introduced in England and Wales in 2007 and are a legal requirement for a building to be sold, let, or constructed. Once obtained, an EPC is valid for 10 years. 

      Who is responsible for insurance?

      Tenants are responsible for arranging their own contents insurance. Landlords will be responsible for ensuring they have appropriate buildings insurance in place.  

      Who is responsible for the management of the property?

      Either Bidwells or the landlord will be responsible for the management of the property. Please do not hesitate to ask us for details on this. 

      Need to report a fault?

      Click below to access our repair reporting system

      Report a fault
      Bidwells has been nothing but professional during the entire process of moving house. They answered any and all questions promptly, chased up third parties when necessary and have made a daunting task more manageable!

      Zuzana Hamasova | 22 April 2021

      It's been such a pleasure working with Niki and her team at Bidwells. They are extremely professional, helpful and efficient. I cannot recommend them more.

      Kun Qian | 26 April 2021

      Bidwell's letting team have been really good in rapidly finding new, high quality, tenants for my 'buy to let'.

      Niki has been especially helpful and we built up a really good rapport. Highly professional and well organised. Very good promotional video tour and photos.
      All round excellent service.

      Martyn Williams | 9 April 2021

      We just went through the process of renting a property with Bidwells this month, which was very efficient with quick communication. All agents involved (Matt, Lacie, Mel and Tanya) were kind & and extremely helpful, and together with the tenancy platform made the whole process simple and straight forward.

      Alexander Nodling | 9 April 2021

      Very professional service from Kersha Douglas and Olivia Davies. They were very responsive and they were keen on fulfilling our special needs. I'm happy with the service so far, and I would surely recommend.

      Mohamed Elsayed-Badawy | April 2021

      END OF TENANCY

      What happens if I wanted to terminate my tenancy agreement?

      If you wish to terminate your tenancy agreement, then you will be required to give 2 months notice, and to end the tenancy no earlier than the initial fixed term end date. If your tenancy rolls onto a monthly periodic agreement then you will need to give 2 months notice prior to your requested tenancy end date. 

      What happens if my landlord wants to terminate our tenancy agreement?

      The landlord will need to give you 2 months’ notice and end the tenancy no earlier than the initial fixed term end date. If your tenancy rolls onto a monthly periodic agreement, then they will need to give 2 months notice prior to the requested tenancy end date. Terms may be subject to change 

      What is a tenancy break clause?

      A break clause in the tenancy agreement gives the landlord or tenant the right to end a fixed term tenancy, on a date to be agreed, before the expiry of the fixed term period (subject to landlord approval) 

      Is my deposit safe?

      Yes. We hold your deposit as part of the Insured Tenancy Deposit Scheme. The deposit is protected, and at the end of the tenancy shall be returned to you, subject to possible deductions against dilapidations or rent arrears. 

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